I don't think I've ever waited more than ten minutes before being called back to be seen. I can't imagine all the bad reviews because, they are just amazing!!! Called to make a appointment with this office, lady Jackie and was rude and abrupt, put the office manager Chris Jackson and his attitude was worst than the lady Jackie. I would not even recommend a phone call to this doctors office, let alone a office visit because if the doctors are anything like the unprofessional office employees, You would be getting a disservice here.
I would rate it less than a 1 if I could. I was in the same situation. Over 20 yrs of medical care and he did not like what I said so he not only kicked me out but my wholle family who had nothing to do with what I had said. I dont think so. You kick me out and expect me to pay you for it. Keep waiting!! My wife was in the middle of being treated for seisures and was admitted the next day to the hospital and had no doctor.
I agree stay away!!!!! I previously left a five-star review and boy do I regret it. Amanda was my doctor and she was incredible. She's since left Bucks Family Medicine, and more power to her because it's garbage.
She was the only thing they had going for them. Can't count the number of times I've been mistreated or double-billed for a procedure.
The staff are cold and rude. I've witnessed a nurse storm out without a word to her coworkers, who then exchanged colorfully-languaged gossip about her with me sitting right there. I've had a nurse draw my blood without cleaning the incision point, nor asking if I had a driver, nor telling me when I was done. I sat alone for a long time listening to her have a non-work conversation. If you need to sort out a billing or referral issue, they tell you they will call you back after looking up your file.
I've literally never received a call-back in these situations - I always end up calling a second time right before they close. Last Straw: I just sustained an eye-injury and scheduled an appointment with my in-network optometrist. They said they could fit me in next day, they just needed BFM to fax over a referral. When I contacted BFM they said they had no eye-injury on record.
Yes, it literally just happened. They demanded uncomfortable amounts of detail about how the injury occurred, till it felt like they didn't believe it existed. I was told I had to schedule an appointment for a BFM doctor to examine my eye via chemical to check for cuts before referring me to an optometrist.
I told her I could literally see the cut in the mirror, and asked why I needed a regular doctor to tell me I had an eye injury he's not qualified to treat before I was allowed to seek help from an eye doctor.
Assuming they can fit me in. So long BFM. Requested an on call doctor to call me back 2x on Sunday and they never did. This office blows thru patients. Also found out 10 days later I was misdiagnosed by them and was taking medication for the wrong thing. I have always had a they best experience with Amanda she was helpful, kind and I will miss having her as my P.
As I was getting a blood drawl and my two sons 2 and 7 were with me I got incredible sick. I recently asked the office for my records and was told I need to fax a request in writing why I want to leave.
They just lost two patients, myself and my husband. PS I tried to give it zero stars but it made me put one. The foundation of family medicine is an established and personal patient-physician relationship focused on comprehensive and compassionate care. Bucks Family Medicine has been serving generations of families since opening its doors in Our staff is made up of board certified physicians, nurse practitioners, and physician assistants who are experienced in a wide range of diagnostic and treatment protocols.
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